Privacy Policies and Terms of Service

Use of Information Collected From Users

By using our platform, you agree to provide us with some pieces of information like a valid Government Issued ID Card, Date of Birth,Legal Name, your photo or selfie. These pieces of information are used for security purpose. We only transact with real people and real businesses who have genuine intention of making use of our awesome services.

It's a criminal offense (Identity Theft) to provide us with incorrect data or someone else data. After your data has been verified, you can go ahead and start making use of the App. Include your User Number anytime you are sending us an email or message through the App.


Subscription

While we try to provide Users access to substantial services as much as we can, we deem it wise to also consider other related costs associated with maintaining and improving App's Users experience.

We do charge small annual amount of money for each vehicle you want to manage through the App. The subscription amount per vehicle is insignificant compared to the cost of tracking and recovering your vehicle if stolen or any Violation ticket fee you will get due to driving with expired documents unaware.

Inappropriate Content Posting

By using our platform, you agree that you will not post pornographic content, contents that have the potential to hack our platform or use it to abuse or castigate people. Our platform must not be used to promote violence or discrimination of any sort. It is a criminal offence to submit any content that does not belong to you on our platform. You also agree that you are of legal age before making use of our Services.


Other Policies

We don’t sell your data to any third party. We don’t share subscribers' information with external parties without first informing the subscribers and this is only applicable when constrained or required by law to supply such information. We may use cookies on our website, run email/promotional campaigns and both are aimed at providing users awesome services.

VMS Global App is primarily meant for Vehicles' Owners who want peace of mind while on the Road nationwide. If you post malicious contents like submitting executable codes with the intention to hack the Application, then; you're liable for criminal prosecution by us.

We monitor regularly all Requests submitted on the platform. Hence, if we notice that you are placing arbitrary requests with no intention of hiring either a mechanic or a Tow Driver, we'll deactivate your Account immediately, irrespective of the number of days your current subscription will expire. Submit Request only when you really need it.

VMS Global App is heavily dependent on geolocation. Hence, if you do not want the App to access your location, access might be restricted.

While we strive to make sure that you get a mechanic or a tow driver within 30 minutes from the time you booked them, there's no guaranty that they might get to your vehicle's breakdown location within this timeframe due to traffic conditions in some areas of the Country.

In the event that you booked someone and the person did not show up or contact you within 35 minutes, send us a message from the app that you want to reassign the request to another person due to delay. Make sure that you include your Company Number when contacting us.

There will be regular updates on our Application to enhance user experience and every update is free for all subscribers. Our Terms and Policies can change anytime, so it is the legal responsibility of every subscriber to check our website for every detail. By clicking “I Agree” anytime you or any of your users wants to log in, implicit agreement abides.

We expect to receive feedback(s) from our subscribers through the app, phone, email or by invitation and every feedback will be used to improve our Application’s performance and to enhance Customers' Experience.


Attribution: We are grateful to artists from Pexels for using their artists' works on the platform.